The System Is Currently Unavailable
Current Organization Events:
| Status | Type | Service(south) | Get-go Fourth dimension | Terminate Time | Details |
|---|---|---|---|---|---|
 | Alert | Edmonton Trail/PHT phones (VoIP manner only) | Wednesday August 4, 2021 4:00 PM | TBD | Edmonton Trail and Peace Hills Trust (PHT) are currently experiencing some bug with our desk phones. If your phone display indicates 'Forwarding - Server Unreachable' It staff are aware of the problem and are currently working to resolve information technology. This issue is currently just affecting the Edmonton Trail and PHT campus locations and only the VoIP style of phones. Oct 5 Update - A back up ticket is open with our support provider and work continues to resolve this issue Dec nine Update - Piece of work is even so awaiting with our VoIP vendor |
 | Potential Issues Detected | AUReg7 | Our automated monitoring system has detected potential issues with the services listed. The system administrators take been notified. | ||
| If you lot are experiencing problems with a service listed above please practise non contact the Aid Desk-bound at this time. Instead, please refer dorsum to this spider web page for updates. You can press the reload/refresh button found in your web browser, or printing the 'F5' key on your keyboard to ensure you have the virtually recent information. If yous continue to experience problems later this result has been resolved, or if an AU system not listed above is currently unavailable, students, please fill up out our online form. Alternatively staff, Please fill out an Incident in Service At present. Or phone call the It Aid Desk (1-800-788-9041 Ext 6405) during normal working hours to report a problem. | |||||
Upcoming System Events:
| Status | Type | Service(s) | Start Time | Stop Time | Details |
|---|---|---|---|---|---|
| No Upcoming System Events | |||||
Recent and Cancelled Arrangement Events:
| Status | Type | Service(s) | Start Time | Stop Time | Details |
|---|---|---|---|---|---|
| Outage | The Landing | Tuesday March 29, 2022 9:00 AM | Tuesday March 29, 2022 11:25 AM | Network configuration issues are currently preventing users with an AU login ID from logging in to the Landing. Guests and those already logged in should not exist affected. The network squad has been informed and we promise that the problem will be resolved very before long. Nosotros apologize for any inconvenience. | |
| Planned Outage | AU's login feature | Tuesday March 22, 2022 6:00 AM | Tuesday March 22, 2022 seven:30 AM | Equally part of our cloud optimization efforts, nosotros are making incremental improvements to our infrastructure. This includes the login characteristic that you apply to log into University's applications. The login feature will have intermittent disruptions betwixt vi AM - 7:30 AM on March 22. If possible, please avert using the systems during that period. We apologize for the inconvenience. | |
| Outage | MyAU and Pulse Secure VPN | Wednesday March 16, 2022 6:32 PM | Wednesday March xvi, 2022 10:47 PM | MyAU and Pulse Secure VPN are currently experiencing bug. AU IT is enlightened of the situation and is working towards a solution. Delight try again later. Lamentable for any inconvenience. | |
| Outage | MyAU portal, VPN | Wednesday March 16, 2022 half dozen:10 PM | Wednesday March 16, 2022 10:34 PM | The MyAU portal and VPN were unavailable due to an internal technical issue. The issue was resolved and all systems work performance ordinarily at about x:34 p.m. MDT on March 16. | |
| Outage | Banner 9 | Th March 10, 2022 8:45 AM | Thursday March 10, 2022 9:11 AM | There is currently an consequence with Banner ix preventing users from accessing the organisation. AU IT is aware of the issue and is currently investigating. |
As of: 2022-04-04 xx:29:43
Legend of Status Types
The events with the coloured dots will impact the colour of the system status images, every bit they are electric current or less than a week away. They are listed in decreasing order of precedence. The other events will not bear upon the system condition images.
| Status | Description | Details |
|---|---|---|
 | Outage | A arrangement is currently unavailable or experiencing significant problems, or is currently undergoing maintenance that is expected to result in system being unavailable for some or all of the specified window. |
| | Issue/Warning | A organization is undergoing a pregnant change, a system is currently experiencing intermittent outages or performance issues, or a organization is currently undergoing maintenance that is expected to result in the system experiencing intermittent outages or operation issues during the specified window. |
| | Potential Issue | Our automated monitoring has detected potential issues/outages with ane or more systems. These issues will not be shown in the recent events listing. |
 | Upcoming Outage | There is a planned maintenance outage inside the next week. |
| | Upcoming Effect/Alert | There is planned maintenance within the next week. |
 | All systems bachelor | There are currently no known bug or outages. |
| Cancelled Event | Planned upcoming/current outcome that was cancelled. | |
| Non-Current Outage | Recent outage or an upcoming planned maintenance outage that is still more than a week abroad. | |
| Non-Current Issue/Alert | Recent issue/alert or upcoming planned maintenance that is yet more than a calendar week away. | |
| Recent Cancelled | Recent event that was cancelled. |
Computing Services - Final Updated
Source: https://itss.athabascau.ca/system_status.php
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